Frequently Asked Questions

How fast is ambulance dispatch?

Our KZN-wide network dispatches 24/7, with response driven by proximity to your location.

Can I upgrade from Individual to Family cover?

Yes — apply for the Family plan from your dashboard at any time; your new plan starts immediately on approval.

How does per-employee business billing work?

The Business plan bills R29 per employee per month, so your invoice scales with your headcount.